Include not showing on a JSD portal due to disallowed to impersonate the user because 'no valid active user exists'
Portal only user can't see an Include on a page due 'no valid active user exists' error showing. The issue is for all Includes, MultiExcerpt Include, Fast inline, & Fast Block. Jira users & anonymous users all see the page just fine.
Steps to reproduce.
Have a page that has an Include on it on a JSD knowledge-base page
A portal only user view the page
Error is rendered to them
anonymous or Jira user sees the page fine.
post a notice to have Portal only users open the page in incognito mode
Create a Support Ticket
This is a duplicate of