add-on is not parsing the Outlook .msg (non-standard) format for attachments

Description

customer would like to be able to forward emails from outlook to Confluence but the add-on is not currently parsing the .msg attachment that is the original email.

Looks like we'll need to implement an additional email parser.

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Activity

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Brendan Patterson
January 13, 2016, 8:00 AM

Note added by Marc Rodriguez in Freshdesk:
Dear Brendan,
Nice to e-meet you! As Olga said, I am now responsible for this case. So we would like to ask you if there is any new concerning the latest version (2.7.1) of the plugin - an estimation would be great. The tests we performed so far were unfortunately not successful.
This way we can provide an update to our customer. I hope you will understand.
Thanks in advance and best regards,
Marc

Brendan Patterson
January 12, 2016, 9:55 AM

Note added by Olga Miras in Freshdesk:
Hi Brendan

Could you include Marc Rodriguez (Cc) into our Ticket, since he is going to overtake this case for me?

Where you able to test what I sent you yesterday?

Thanks in advance!
Olga

Anfang der weitergeleiteten Nachricht:

Von: Olga Miras olga.miras@beecom.ch>

Betreff: Aw: [#22003] Command Tags for same Import Page

Datum: 11 Jan 2016 17:01:19 CET

Brendan Patterson
January 11, 2016, 4:05 PM

Note added by Olga Miras in Freshdesk:
PS: Here ist the Log of my little test:

biz.artemissoftware.confluence.sendemailtopage.EMailCheck.connectToServer(EMailCheck.java:340) 2016-01-11 16:45:00,267 [scheduler_Worker-6] ERROR  EMailCheck:connectToServer() - Connecting to mail store failed, general exception: Connect failed
biz.artemissoftware.confluence.sendemailtopage.EMailCheck.openFolders(EMailCheck.java:603) 2016-01-11 16:45:00,269 [scheduler_Worker-6] ERROR Connecting to mail store failed, general exception: Not connected
biz.artemissoftware.confluence.sendemailtopage.EMailCheck.connectToServer(EMailCheck.java:340) 2016-01-11 16:50:00,058 [scheduler_Worker-6] ERROR  EMailCheck:connectToServer() - Connecting to mail store failed, general exception: Connect failed
biz.artemissoftware.confluence.sendemailtopage.EMailCheck.openFolders(EMailCheck.java:603) 2016-01-11 16:50:00,058 [scheduler_Worker-6] ERROR Connecting to mail store failed, general exception: Not connected
biz.artemissoftware.confluence.sendemailtopage.actions.AddPageAction.execute(AddPageAction.java:31) 2016-01-11 16:52:49,738 [http-nio-8080-exec-45] ERROR the target space: page: test v.1 (0)  was not found. Please check the configuration for the SendEmailToPage add-on.
biz.artemissoftware.confluence.sendemailtopage.SendEMailToPageJob.fireEMailCheck(SendEMailToPageJob.java:354) 2016-01-11 16:55:20,938 [scheduler_Worker-1] ERROR java.lang.ArrayIndexOutOfBoundsException: 1
biz.artemissoftware.confluence.sendemailtopage.SendEMailToPageJob.fireEMailCheck(SendEMailToPageJob.java:354) 2016-01-11 16:56:05,634 [http-nio-8080-exec-46] ERROR java.lang.ArrayIndexOutOfBoundsException: 1
biz.artemissoftware.confluence.sendemailtopage.SendEMailToPageJob.fireEMailCheck(SendEMailToPageJob.java:354) 2016-01-11 17:00:17,990 [scheduler_Worker-10] ERROR java.lang.ArrayIndexOutOfBoundsException: 1

Anfang der weitergeleiteten Nachricht:

Von: Olga Miras olga.miras@beecom.ch>

Betreff: Aw: [#22003] Command Tags for same Import Page

Datum: 11 Jan 2016 17:01:19 CET

Brendan Patterson
January 11, 2016, 4:01 PM

Note added by Olga Miras in Freshdesk:
Hi Brendan

So I tested it on a separate Confluence instance:

Using Version 2.6.3: Everything works fine, the mail arrives, the page gets created. when I click „Check email now“ I can see the details regarding the new page which gets created.
Using Version 2.7.1: (Same configuration as I was using before) Mail doesn’t arrive, when I click „Check email now“ I can see „Problems were found, please check the logs for SendEMailToPage exceptions“

So there ist something with 2.7.1 which is not working, cause I used the same configuration and it didn’t work… Did 2.7.1 work for you? where you able to import Emails?

I kindly ask you to look into this in detail in order to get a workable solution for the customer within the next days.

Thanks,
Olga

Brendan Patterson
January 11, 2016, 7:50 AM

Freshdesk ticket status changed to : Open

Assignee

Unassigned

Reporter

Brendan Patterson

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