Cannot add comment or attachment to page in non-default space using command tag

Description

  • configure default space "XYZ"

  • but on an email I want to send to another specific page in a separate space.

  • I used the  <M2P:space=ABC> tag and it works creates the page with the subject as a title.

  • Next I try again, with same page title in the subject and same space and it doesn't work

    • it shows that it found the page and email and everything looks good, but it doesn't add the content as a comment and the attachment is not added.

The idea is that I want to be able to email attachments to the same page on a daily  basis to create some sort of attachment database storage. It only works when using the default space.

Freshdesk Tickets

#8299 (http://artemissoftware.freshdesk.com/helpdesk/tickets/8299) - Issue when sending Email to Page using Command Tag
#47106 (http://artemissoftware.freshdesk.com/helpdesk/tickets/47106) - Using Command tags, replies are not added to comments or even received
#45071 (http://artemissoftware.freshdesk.com/helpdesk/tickets/45071) - Send Email to Page adding page version on reply e-mails

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Activity

Show:
Ture Hoefner
September 18, 2020, 2:57 PM

We are using to add command tags for actions on existing pages/blogs.

actions for pages:
comment, prepend, append, attachments, child (page)

actions for blog posts:
comment, prepend, append, attachments

Alex Kislyak
March 27, 2019, 2:12 PM

Reproduced

Michael Bernhardt
July 25, 2017, 10:54 AM

Hi,
we are also interested in a solution for this problem. Any updates?

Isaac Montes
January 20, 2015, 8:42 PM

Any updates on this?

DanielB
December 9, 2014, 12:17 AM

Hi Brendan,

Bug related to the email coming from a user with an email address not present in Confluence (thereby submitting as Anonymous). I will submit a PR with comments as appropriate within the next hour.

Cheers, Daniel

Duplicate

Assignee

Ture Hoefner

Reporter

Brendan Patterson